How Are We Doing?

We believe in transparency here at Toyota Vacaville, and for that reason, we make our customer reviews public. That way, you can see what other people just like you have to say about our dealership.

If you have visited us recently, we encourage you to let us know how we did, but if you have yet to stop in, be sure to see what the consensus is by reading the reviews below. We have nothing to hide here.

Customer Lobby
11 Reviews
4.7 out of 5 stars
Sort by: Latest review first / Highest rating first
Carol Smith-Blum 06 Jul 2015
Kiera, , I don't have your card in front of me, so I don't know if I spelled your name correctly, if not, I apologize. Thank you, for taking the time to describe all the features on the cars we were interested in, as well as helping us to find options, so we could hopefully make our car b...uying experience as affordable as possible. You took a lot of time to explain all the perks on the cars, and you were great not to pressure us. You have a very calm demeanor, and you explain everything , so , it is easier to understand. Kiera, I liked that about you. You are personable, and seem to take an interest in your customers, and you definitely have a good foundation with the skills that you possess , that are molding you into an exceptional sales person. Both my husband and I , commented to each other yesterday, after leaving the "Toyota" office, what an asset you are , to Vacaville, Toyota, and how you turned our car buying experience into one, that was both very educational, as well as enjoyable. I had hoped we could of leased the car, we were interested in, with our trade in, and seal the deal, last night, but, my husband pointed out, some possible red flags with leasing, and felt we needed to find out more about it. He feels we need to educate ourselves a bit more, before making decisions right now. We will no doubt venture out to buy a car when the 2015 models go on sale after the New year. We will no doubt come back to Vacaville Toyota, and hopefully, you will be there to assist us. I would always ask for you first, Kiera . Thank you , for devoting much of your time, in helping us to find a car, we could be excited about. We appreciated everything , you did. It was important to both Gary and I, that you know that. I was concerned about your drive home last night, I am glad, you arrived safely. Kiera, thanky you, for just being you !!! Warm regards to you, Kiera, Gary and Carol Smith-Blum Show more
5 rate
Mary S. 08 Dec 2014
Everything was handled the same day and done very well. The dealership is very clean and has a nice waiting area. The free coffee isn't that bad either. Shuttle service nice added bonus.
5 rate
Joann T 01 Dec 2014
They are the most competent and friendly group and they get things done.
5 rate
Elaine M 25 Nov 2014
Just wanted to thank you for getting me a car. My old one was getting scary! You were a gentleman, sincere and totally trustworthy (not terms generally used in the car business). I know you gave me extra care—and I appreciate it.
5 rate
Edjardo G 12 Nov 2014
I found the whole service experience to be most professional and courteous.
5 rate
Sarjeet S 13 Oct 2014
I love my Toyota truck, and I always tell people that Vacaville Toyota is the BEST place to buy a car. Thank you so much, sir.
5 rate
barb 06 Jul 2013
After doing much research, we settled on this dealership because they had 2 colors we were considering and wanted to view the car in & out. Staff was pleasant, no pressure to buy. They were interested in making a sale; unlike a dealership in our local area. They matched the price of another dealersh...ip and the sale was made. There was no pressure from the sales staff and manager. The finance manager was upfront on all contract figures and explained all questions we asked. No pressure there either. Kudos to the dealership. We would go back again. Show more
5 rate
Cars.com
Mark 01 Feb 2013
I recently purchased a new Tundra Crewmax using the internet sales at Toyota of Vacaville. It was one of the easiest purchases I have ever made and I got a great price on the truck - beating a dealership using the Costco Auto Program. Vacaville was very quick to respond to my initial inquiry and the...y were great with follow up questions. Show more
4 rate
Cars.com
New To Me Scion 13 Oct 2012
I was treated politely when looking for a car. I went in a total of three different times: looking/test drive, attempt to buy with a trade in (couldn't agree on price of car I wanted),
5 rate
Cars.com
truck owner 22 Mar 2012
salespeople were responsive, unfortunatly they didn't have what I was looking for in stock.
4 rate
Cars.com
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